The Multifamily Operator’s Metrics Guide
Every metric tells part of the story.
Put them together and you see the full picture. The guide covers 22 metrics: what each one is really telling you, and what to do about it.
What’s inside
- 01Renewal vs Retention
Same 80% renewal rate. One property is quietly losing people.
- 02Trade-Out
Total trade-out is up. New leases can still be down 4%.
- 03Loss to Lease
They renewed and rent went up. The gap barely moved.
- 04Rent per Square Foot
The unit that looks $100 pricier can be the better deal.
- 05Leasing Conversion
The biggest leak in your funnel is the one nobody logs.
- 06Projected Occupancy
95% today can hide who's already leaving.
- 07Delinquency
Three ways to look at delinquency, and what each one says about collections.
- 08Work Orders
The work order metrics that show how maintenance is really doing.
Pairs with the Daily Playbook. The guide tells you what a number really means. The playbook tells you what to do when it drops. Get the Playbook →
Know what’s behind the number before anyone asks.
A guide to keep open for your next property review.